Effective Date: January 01, 2024

Welcome to Nijikart! We understand that sometimes things don't go as planned. Here's our Return Policy to guide you through the process.

1. Printables

1.1 General Policy

• Due to the personalized nature of our printables, returns are generally not possible.
• However, we understand that unforeseen circumstances may arise, and we are here to assist you.

1.2 Reprint Conditions

• Depending on specific agreeable conditions to Niji, we may consider resending the printable by recreating it up to a maximum of 3 times.
• The request for a reprint must be made within 14 days from the date of purchase.

1.3 Reprint Process

• Before submitting a request, ensure the provided details are accurate during the preview and confirmation stages.
• In case of errors, immediately notify us via email at hello@nijikart.com or through social media.

2. Physical Products

2.1 Order Changes

• Changes to an order can be made within 8 hours after placing the order via email or phone.
• After 8 hours, changes are not possible as the order goes into print.

2.2 Cancellation

• Cancellation is possible within 8 hours of placing an order via email or phone.
• After 8 hours, cancellation is not possible as the book goes into print.

2.3 Delivery

• If an order is not delivered within 30 days (for India) or 50 days (outside India) from the receipt of payment, customers have the right to cancel the order.

3. Reclamation

• Customers have the right to a reclamation if the product delivered is defective or damaged.
• Reclamation must be requested no later than 14 days after the receipt of the product.
• If granted, a reprint will be issued free of charge, shipped with the same shipping option as the initial order.

3.1 Refunds

• Refunds for defective or damaged books are issued under special circumstances at the discretion of Nijikart.
• Partial refunds are not possible. Refunds, if granted, will be issued to the original account and may take 10-14 working days to process.

4. Discount Codes

• Discount codes should be applied before placing an order and cannot be used retroactively.
• Nijikart cannot issue refunds if discount codes are not applied before placing the order.

5. Accuracy of Website Content

• We make efforts to keep content accurate, but changes may occur without prior notice.
• Content accuracy does not constitute a valid reason for goods revocation.

6. Payment Methods

• Various payment methods are available when ordering Nijikart personalized children's books.

7. Shipping Options and Delivery During COVID-19

• Delivery times may vary, especially during peak sales periods and due to COVID-19.
• Download freebies, in the form of printable activities, while waiting for your order.

For any concerns or assistance, contact us at hello@nijikart.com.